Patient Visit Guide

New Patient Visit

Testing Preparation

Telemedicine

Insurance & Billing

Patient Education

COVID-19 Policy

HIPAA & Privacy

New Patient Visit

Allergy relief treatment in Exton

 

We understand that your first visit to our office is an important step towards managing your allergies and improving your overall health.

We prioritize your well-being and aim to make your journey towards better health as seamless as possible. We look forward to welcoming you to our practice and addressing your allergy concerns with expertise and compassion.

Schedule your appointment.

Contact our office to schedule your appointment – it is simple as just text messaging our office at 484-897-7143 to schedule your visit.

We can work with you to request records from referring physician prior to your appointment.

Please complete patient intake forms prior to your visit.

Fill out New Patient Packet Online

Use the above link to fill out New Patient packet online prior to your visit.  We will also send you the link when you make an appointment.  No printing is needed and our staff will be able to review your information prior to your visit.

We ask you to complete the new patient form packet prior to your first visit.

If not completed,  please arrive 20 minutes prior to your appointment.  This ensures that we have all the relevant details .

We will need your insurance information.

Navigating insurance requirements can be complex, and we will do our best to assist you. Understanding your insurance plan is crucial, and some policies may necessitate a referral from your Primary Care Physician (PCP) or prior approval from your insurance provider for various procedures.  While we strive to provide support, please contact your insurance company to familiarize yourself with its policy and  specific requirements for care approval.

Please see our insurance information section below for more information.  For a referral, specific information will be needed.

Referral information.

Fax referral to: (484) 328-6491.  We will do our best to help you with your referral prior to appointment.  Patient may be responsible for any charges for services prior to referral is received or has expired.

Please include the following:

  • Patient name, demographics, contact information and insurance provider.
  • Reason for referral.
  • All relevant office notes, laboratory data, and imaging reports as needed.

What to bring for your appointment?

Please bring:

1. Your Photo ID
2. Your Insurance Card
3. A form of payment (copay/deductible/co-insurance)
4. Your referral
5. List of your current medications, previous records from allergy physician or other providers including any lab or x-ray results.

What to expect?

Meet with our physician, who will throughly review your medical history and any records, discuss your current symptoms or concerns, and perform comprehensive examination.

Based on consultation, diagnostic testing and procedure will be recommended.  This can include skin testing, blood tests, advanced imaging, endoscopic evaluation, and lung function testing.

A treatment plan will be recommended based on your diagnostic results along with your symptoms.

What is your cancellation policy?

To cancel an appointment, please call the office 24 hours prior to your appointment.

If you miss your appointment or cancel with inadequate notice, you may be charged a cancellation fee.

We understand that circumstances may arise beyond your control and appreciate you communicating with our office as soon as possible. 

Testing Preparation

Allergy relief treatment in Exton

 

Use these guides to help you prepare for your upcoming scheduled diagnostic test.

For additional questions or concerns, feel free to text or call our office at 484-897-7143.

Environment & Food Skin Testing

To prepare for your upcoming skin testing appointment, please refer to this guide. 

Skin Testing Preparation Packet

Skin Testing Consent Form Online

Patch Testing

To prepare for your upcoming patch testing appointment, please refer to this guide. 

Patch Testing Preparation

Drug Allergy Evaluation

To prepare for your upcoming drug allergy evaluation appointment, please refer to this guide. 

Drug Allergy Test Preparation

Oral Food Challenge

To prepare for your upcoming oral food challenge, please refer to this guide.  Oral Food Challenge Preparation

Nasal Endoscopy

To prepare for your upcoming nasal endoscopy, please refer to this guide.  Nasal Endoscopy Preparation

Telemedicine

Allergy relief treatment in Exton

 

We offer telemedicine service for new and existing patients.

You must be in the state of Pennsylvania during during your telemedicine appointment.

Telemedicine appointment procedure

Schedule your telemedicine visit.  At this time, telemedicine visit is only provided to existing patients residing in Pennsylvania at the time of the visit.

Sign the Online Telemedicine Consent Form

Few minutes before your telemedicine visit, Doximity service will send you a text message with a link to join the telemedicine  consultation.

Insurance and Billing

Allergy relief treatment in Exton

 

As part of our commitment to patient care, we manage primary and secondary insurance claims. Don’t forget to bring copies of your insurance card(s) front and back to your appointment. Additionally, please provide the subscriber’s birthdate, employer, and social security number if they are included in the insurance identification number.

Insurance Information

Payment of co-pays or deductible is required at the time of your appointment.  

PLEASE BE ADVISED: While we strive to assist our patients in navigating their insurance coverage, it’s important to recognize that both you and we are bound by the policies and limitations set forth by insurance plan. While we aim to aid in understanding your insurance options, the ultimate responsibility lies with you. Many insurance plans do not necessitate a referral, and we recommend that patients verify this with their insurance provider.

Regrettably, the submission of insurance claims does not guarantee payment by the insurance company. The obligation for payment of services rendered falls directly upon you, irrespective of your health insurance coverage. Any outstanding bills or unpaid amounts by your insurance will be your responsibility.

Should you have any inquiries regarding your insurance coverage, we encourage you to reach out to your insurance provider before your appointment.

*** It’s essential to note that most insurance policies permit medical claims to be submitted for reimbursement within 365 days from the date of service. Requests for corrections or appeals to processed claims can be made within 24 months from the original processing date. Your insurance company is obligated to provide an Explanation of Benefits detailing the processing of all service dates, which should align with any outstanding balance statements from our office. If you haven’t received an Explanation of Benefits from your insurance company, please contact them and request one. Please inform us if you have any further questions or concerns.

Accepted Insurance Plans

We are pleased to accept a variety of medical insurance plans to accommodate your needs.  We continuously working to expand our network of accepted insurance plans.  At this time, we are not accepting medicaid and CHIP plans.

  • Independent Blue Cross Blue Shield*

  • Amerihealth
  • Clover Health

  • United Healthcare

  • Medicare

  • Aetna*

  • Cigna*

  • Jefferson Health (Health Partners)
  • Humana Medicare

  • Veteran Affairs Community Network

  • UPMC
  • Highmark
  • Contigo Health
  • Multiplan

(*) – Above insurance medicare advantage plan accepted

Referral Information

Fax referral to: (484) 328-6491.

Only when referral is on record at Keystone Allergy and Asthma Center, an appoinment can be scheduled.

Being aware of the restrictions of a referral and contacting your Primary Care Physician for a new referral when necessary are your responsibilities.  Not adhering to this may lead to personal liability for all expenses incurred.

If your secondary insurance requires a referral for specialist visits, please ensure you obtain one to facilitate claims processing and payment by your secondary insurance.

Please include the following:

  • Patient name, demographics, contact information and insurance provider.
  • Reason for referral.
  • All relevant office notes, laboratory data, and imaging reports as needed.

Billing Information & Pay Your Bill Online

You can pay your bill online Now.

Have billing question?  Please call our billing service at

Patient Education

Allergy relief treatment in Exton

 

Here, you’ll find resources, articles, and tips to help you better understand your allergies, their triggers, and how to manage symptoms. From allergy basics to advanced treatment options, we’re committed to providing you with the information you need to make informed decisions about your health.

Environmental Allergies

Pending

 

Eczema, Hives, and Skin care

Pending

 

Asthma

Peak flow

Peak flow template

what is asthma

improve asthma triggers

using powdered inhaler

using MDI

use spiriva respimat

 

Food Allergy

Schedule your telemedicine visit.

Using Epipen

Food Allergy psychology

 

Other Food DIsorders

Lactose Intolerance

Oral Food Syndrome

Eosinophoilic Esophagitis

FPIES

Food sensitivity

Food elimination diet

Vocal Cord Dysfunction

 

Contact Material Allergy

Pending

skin care regimen

 

All Forms & Consents

Allergy relief treatment in Exton

 

These are all of our office forms.

We made it easy so you can fill these forms before your visit and submit them securely online to ensure seamless office visit.

New Patient packet

Fill out New Patient Packet Online

Use the above link to fill out New Patient packet online prior to your visit.  We will also send you the link when you make an appointment.  No printing is needed and our staff will be able to review your information prior to your visit. 

We ask you to complete the new patient form packet prior to your first visit. 

If not completed,  please arrive 20 minutes prior to your appointment.  This ensures that we have all the relevant details .

Testing and Procedure Consents

Please schedule your telemedicine visit in advance.

Download our secure Spruce Health communication app.

Few minutes before your telemedicine visit, our office will send you a text message to log into Spruce Health app on your phone or computer.

Immunotherapy

Please schedule your telemedicine visit in advance.

Download our secure Spruce Health communication app.

Few minutes before your telemedicine visit, our office will send you a text message to log into Spruce Health app on your phone or computer.

COVID-19 Visitor Policy

Allergy relief treatment in Exton

For a safe office visit for all

We strongly advise all visitors to wear surgical masks during their visit.

> Patients who have tested positive for COVID-19 within the last 10 days or exhibit symptoms such as cough, fever, sore throat, or nasal congestion – Please call our office before your visit.

> Visitors who have tested positive for COVID-19 within the last 10 days or are experiencing symptoms – Please call our office before accompanying patient to office.

Face masks are required for all of our immunocompromised patients.

HIPAA & Privacy Policy

Allergy relief treatment in Exton

Your HIPAA and Notice of Privacy policies

HIPAA

Notice of Privacy Policy

Privacy Policy disclosure link